shop policy

customer information

Please understand that by ordering any item you agree with the terms and conditions of this Site.

All prints are custom prints that are made to order.

After placing an order you will receive an email from us to acknowledge we have received it.

We will assign you an order number and it will help us if you could use this number whenever you contact us about your order.

Please allow up to 28 days for delivery.

We will notify you by email to let you know when your order is on it's way.

privacy & cookies

Website information.

Russell Ayto Art is hosted on the wix.com platform.

wix.com provides us with the online platform that allows us to sell our products.

Your data may be stored through wix.com's data storage, databases and general wix.com applications.

They store your data on secure servers behind a firewall.

All direct payment gateways offered by wix.com and used by this site adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and MasterCard.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and it's service providers.

While we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the site and any transaction is at your own risk.

Information we may collect from you.

We collect and process the following data about you -

Information that you provide by filling in forms on our Site or by corresponding with us by email.

Details of transactions you carry out through our Site and fulfilment of your orders.

Details of your visits to our Site.

This information may include your name, address, email address, and financial and credit card information.

IP addresses.

We may collect information about your electronic device, including your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

Cookies.

For the same reason, we may obtain information about your Site visit by using a cookie file which is stored on your browser or the hard drive of your computer.

Our Site uses cookies that are implemented by Wix to distinguish you from other users of our website. They help us to provide a better and more personalised service. Some of the cookies we use are essential for the Site to operate.

If you use this Site, then please understand you agree to our use of cookies.

Uses made of the information.

We use information held about you in the following ways -

To provide you with information, products, or services that you request from us.

To carry out obligations arising from any contracts entered into between you and us.

To administer our Site.

To fulfil any orders for our products that you make.

We may also share your personal data with our suppliers to be able to complete any order you have placed.

These include our printers Sixprint, UK couriers DPD, and Royal Mail for overseas deliveries.

 

Please understand that by ordering any item you agree to us collecting, using, and storing your data to enable us to complete the transaction.

Cookie policy.

Cookies on this Site are transferred to your computer's hard drive through your web browser.

The cookies used on this Site tell us when you have visited our Site and where you have been to help us improve the website.

If you do not want us to transfer the cookies, your browser's help section should be able to tell you how to disable or filter cookies and how to arrange for your browser to tell you when you've been sent a new cookie.

Please note, if you change these settings then you may not be able to access all parts of our Site.

We use the following type of cookies -

Strictly necessary cookies - these are required for the operation of this website. They include cookies that enable you to use a shopping cart or make use of our payment methods.

Analytical/performance cookies - these allow use to recognise and count the number of visitors to our site and how they are navigating it.

Functional cookies - these are used to recognise you when you return to our Site.

Third parties, such as advertising networks or web traffic analysis services, may also use cookies. We have no control over these cookies. These cookies are likely to be analytical/performance cookies or targeting cookies to carry out various research into internet behaviour and demographics etc.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently.

payment methods

Credit / Debit Cards

PAYPAL

 

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